Knowle · United Kingdom

Measure with manners.

App Analytics is treated here as a literary problem as much as a technical one: name the events you can defend, then leave the rest of the product in peace.

Sit with the flagship programme
Quiet architectural interior with long stone corridor and warm light
Fig. 01 — Evening light in a measurement house, Knowle
1,940 people have completed a full programme since 2019
14 live product instruments reviewed last winter
3.8 wks median time to a first trustworthy funnel
27 public measurement briefs in the journal

From the tables

Voices, not slogans

“The Event Grammar week forced us to delete forty-two properties we had been collecting out of nerves. The app felt lighter; so did the stand-up.”

Helena Voss · product lead, Signal Architecture

I came for dashboards and left with a naming convention I still argue about in pull requests. That is not a complaint.

Marcus, Bristol

“Useful, though the Thursday seminars ran long if you were travelling from outside Devon. The written notes were the part I kept.”

Client in grocery retail

More from alumni

What is taught

A small set of habits, practised until they hold.

Name only what you will defend

App Analytics fails first in the dictionary. We write event names as if a stranger will inherit them in eighteen months, because they will.

Keep identity modest

Sessions, users, and devices are three stories. Mixing them produces a chart that looks decisive and means almost nothing.

Read retention as a narrative

A cohort curve is a plot, not a score. We teach how to annotate the bend rather than celebrate a single percentage.

Leave the product some silence

Over-instrumentation is a form of vanity. The house rule is simple: if the event cannot change a decision, it does not ship.

Journal

Recent notes

Correspondence

Write if the house sounds like the right kind of quiet.

Places on the next Cohort Table are offered after a short note, not a funnel. Tell us what you are measuring and what you no longer believe.

Open a letter